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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Virginia Kolper

Virginia Kolper

July 7, 2025

4  out of  5
rating by Virginia Kolper
"I was completely devastated by the cost of my auto insurance, the monthly rate prevented me from purchasing other needed policies such as homeowners and final expense. The day I was prepared to sit on the phone to get quotes from companies other than progressive, got my large coffee, note pad and pen my phone rang. It was Kristine from the Karen Davis State Farm office. After her extremely patient and kind customer service I purchased auto, homeowners and final expense insurance for $ 60 a month CHEAPER than I was paying for auto insurance alone. (Almost forgot getting my jewelry covered for $5.00 a month) I'm estactic with my savings and being able to afford all the insurance I needed. The savings along with having the best customer service experience I could ever desire, I highly appreciate and recommend Karen Davis State Farm insurance Co to anyone interested in saving money. IF YOU DESIRE A GREAT EXPERIENCE WITH SERVICE ASK FOR KRISTINE."
We responded:
"Virginia - thank you for taking the time to leave us such a wonderful review. We are happy to hear that during a devastating time Kristine was able to provide great customer service along with saving you money. Getting all the correct coverage you need at a savings is our goal. We greatly appreciate your recognition of our team's dedication to delivering outstanding service. We are always here to help. - Karen"
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Nancy Felixson

June 27, 2025

5  out of  5
rating by Nancy Felixson
"Megan was very helpful in explaining the price increase in the premium for our homeowners policy. She said she will contact underwriting to ask them to reinstate the multi-policy discount."
We responded:
"Nancy - thank you for taking the time to leave a review for the office. We love hearing that Megan was helpful in explaining the premium and working to reinstate the discount for you. We are always happy to help! - Karen"
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Tia Jenkins

June 24, 2025

5  out of  5
rating by Tia Jenkins
"I been with this company more than 10 years and I still say they are the best specially in Cambridge taylor was so helpful and kind check on me when if any questions or concerns awesome customer service I give her 10 stars she deserves it keep up the good workmanship you make people like me happy to come to your office and talk with your guys thanks so much"
We responded:
"Thank you for taking the time to leave a review for us Tia! We appreciate your business and loyalty. We are always happy to hear about our employees, and will let Taylor know. - Karen"
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Angela

June 21, 2025

5  out of  5
rating by Angela
"The CSR Agent Elsy was the BEST!! She's knowledgeable, quick to respond to all my concerns and questions regarding my policies and keeping me updated on changes. I must add that she's very polite and respectful, as all the agents at Karen Davis State Farm are....but this one really stands out. I hope she has a long and prosperous career with State Farm. All the other good ones before have moved on, I truly hope she stays. @KARENDAVISSTATEFARM, you got yourself a GREAT ONE."
We responded:
"Angela, that you for the wonderful review! It is wonderful to hear that Elsy has been such a great support to you. Providing timely, knowledgeable and respectful service is something that we take great pride in. Elsy and the rest of our team value your trust and appreciate your business. If there is anything else we can do for your insurance needs, just let us know! - Karen"
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Anita Murphy

June 19, 2025

5  out of  5
rating by Anita Murphy
"Kristy King is my agent she has been so helpful. She went over my home policy and found out that my home wasn’t insured for enough. I had switched from another place and was so happy she caught this."
We responded:
"Anita - than you for the great review and shout out to Kristy! My State Farm team and I are happy to be your good neighbor! - Karen"
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Brandi Castaneda

June 19, 2025

5  out of  5
rating by Brandi Castaneda
"Kelly was so very helpful and knowledgeable! She helped us add our daughter as a new driver and made sure we were informed of how to get the best rate and coverage! 10 out of 10!"
We responded:
"Brandi, thank you for the review. We are so happy that Kelly was able to find you the best value for your family. We are always here to help. - Karen "
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Natalia Argueta

June 18, 2025

5  out of  5
rating by Natalia Argueta
"The assistance was very good, I’m very satisfied thank Elsy Argueta."
We responded:
"Natalia, thank you for taking the time to leave a wonderful review. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Karen"
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Elsa Argueta

June 18, 2025

5  out of  5
rating by Elsa Argueta
"Im very happy withs Elsy’s customer service will definitely recommend!"
We responded:
"Elsa, we are grateful for taking the time to leave a 5 star review. We are so glad to know you had great experience with our office and especially Elsy. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Karen"
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Steven Harrison

June 17, 2025

5  out of  5
rating by Steven Harrison
"Today I discovered some inconsistencies in my insurance with STATE FARM. I called and spoke with Kelly at the office. Amazing service even though I had actually canceled one of my policies. Kelly was friendly, engaging, spent time researching my issue even discovering another issue in a policy I had. The issues where not with the local operations and Kelly easily closed them out. This could have gone a different direction given I was no longer a customer on the one policy. Kudos for the customer service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Deborah Todd

Deborah Todd

June 2, 2025

5  out of  5
rating by Deborah Todd
"We have been with State Farm for 38 years.Love every aspect.Kindness and reliability. Kelly is a gem..so sweet."
We responded:
"Deborah - We appreciate your loyalty to State Farm. Thank you for taking the time out of your day to leave us a wonderful review. We are always here to help! - Karen"
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Stephanie Ortiz

May 30, 2025

5  out of  5
rating by Stephanie Ortiz
"Tuve una excelente experiencia con Elsy. Me ayudó a cambiarme de Progressive a State Farm y logró ahorrarme mucho dinero, ¡además con más cobertura! Estoy muy, muy feliz con el servicio que recibí. Sin duda la recomendaría a cualquiera que esté buscando un buen seguro y una atención profesional!!!"
We responded:
"Stephaine - We are so glad to hear that you had a great experience with our office and specifically with Elsy. Even better that you were able to save money! We are always here to help. - Karen"
Profile photo of P Berns

P Berns

May 30, 2025

5  out of  5
rating by P Berns
"I had a handful of questions regarding my policies following the death of my spouse. I worked with Kristy King at Karen Davis State Farm to get all corrections and updates in place. She was professional, thorough and very compassionate. She was able to take care of everything promptly which I sincerely appreciate. It was a very positive experience. Thank you!"
We responded:
"D & P Berns - Thank you for your 5-star review! It's wonderful to hear Kristy was able to work through any situation you might have had. My State Farm team and I are happy to be your good neighbor! - Karen"
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James DeMoss

May 21, 2025

5  out of  5
rating by James DeMoss
"Ushba Saleem is absolutely fantastic. Professional, responsive, and proactive. Truly a seamless and fast process. As well as saving me a TON of money on my insurance. I plan to stay with State Farm for quite some time after she was able to provide such quality service. Thanks, Ushba!"
We responded:
"Thank you, James, for your positive review! We're glad to hear that Ushba was great to work with, providing thorough assistance with policies, answering all your questions, and even SAVING you money! We appreciate your feedback and look forward to serving you again in the future. - Karen"
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Kathryn Masten

May 7, 2025

5  out of  5
rating by Kathryn Masten
"Jakob was great to work with! He was patient and thorough as we worked together through all my questions over the phone and shuffled electronic communications back and forth in real-time, got us a great rate on all our insurance needs, and made me feel confident that the team at State Farm will have us well-covered!"
We responded:
"Kathryn - thank you for taking the time to leave this great review. We are so glad Jakob helped you with all your questions and needs. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Lynn Mitchell

Lynn Mitchell

April 30, 2025

5  out of  5
rating by Lynn Mitchell
"Great team and knowledgeable. Nice to get a real person on the phone that knows who you are. Can go in office and don't have to do everything on line"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Emily Tippett

April 25, 2025

5  out of  5
rating by Emily Tippett
"Ashley helped me get through a little mess but she never gave up until we all agreed on a number! Even tho it was trucky she handled it with ease and got what I need done fast and efficiently."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Chelsea Harkness

Chelsea Harkness

April 23, 2025

5  out of  5
rating by Chelsea Harkness
"Seriously friendly and personable staff. Quick answers and the best service. I appreciate how they show they care about me and my family."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Carlos m Infante

April 8, 2025

5  out of  5
rating by Carlos m Infante
"Big shout out to Jakob Bozeman for helping us switch over from geico to state farm .. He was so kind patient and helpful .. He made us feel very comfortable to keep him as our agent ."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of George Wheatley

George Wheatley

March 31, 2025

5  out of  5
rating by George Wheatley
"Super great service, especially from Brian Davis"
We responded:
"Thank You Mr. Wheatley...I happy to hear Brian is providing great customer service, "
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Johanna

March 28, 2025

5  out of  5
rating by Johanna
"I had a great experience with State Farm! The staff is welcoming, friendly, and efficient. They made the whole process smooth and easy. Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Theresa Young -DPSCS-

Theresa Young -DPSCS-

February 20, 2025

5  out of  5
rating by Theresa Young -DPSCS-
"Jakob Bozman is absolutely amazing and patient. Enjoyed the assistance and savings through state farm and again kudos to Jakob!!"
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Ernie Alton Sr

February 3, 2025

5  out of  5
rating by Ernie Alton Sr
"10+"
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M Katie Gutermuth

January 27, 2025

5  out of  5
rating by M Katie Gutermuth
"This is the second time I needed to call in a month and I have been well taken care of . Kymiya helped me both times and took care of all my questions and concerns and was extremely helpful- I don't think I've ever spoken to someone this polite- helpful and when asking questions not pushy just trying to explain- if I could give Kymiya 10 stars I would . Kymiya thank you for making this experience an awesome one."
We responded:
"Thank you, Katie, for sharing your experience! I'm delighted to hear that Kymiya provided such exceptional service and addressed all your questions and concerns. It's wonderful to know that her polite and helpful approach made your experience a positive one. We truly appreciate your feedback and look forward to assisting you with any future needs."
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Traci Willey

January 24, 2025

5  out of  5
rating by Traci Willey
"Brian Davis was wonderful. He helped me for my drive and safe app!!! He was very patient with my phone too! Awesome Brian!"
We responded:
"Thank you, Traci, for sharing your experience! I'm happy to know that Brian was able to assist you and showed patience. We're grateful to have him on our team."
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Jennifer Todd

January 13, 2025

2  out of  5
rating by Jennifer Todd
"I have been a customer with Statefarm for over 15 plus years and have never had any issues until just recently when I switched vehicles. I was initially told that my payment would go up an additional 20.00 due to luxury features but needless to say that was not the case. I’ve always been on the drive safe program so I was waiting on my new beacon to come in the mail. I never received it so I called to see if I could get another one sent. The girl I spoke with said she would send another one but informed me I was taken off the drive safe program. She said she could add me back but I would have to pay the additional charge so I did. The second beacon took longer than what she told me to receive. As soon as I received it I linked it to my vehicle and assumed I was good until I received the next bill which was a lot higher than the previous one. I then called to find out why and spoke with Misty who stated I was put back on as a new drive safe customer which did not give me the same discount. I asked if it could be fixed. She told me that it wasn’t up to her that she would put a request in but couldn’t guarantee anything. Needless to say I never heard anything back. I’m sorry but why can’t a mistake of theirs be fixed??? So I’m paying way more than I should be because of their mistake. Not a good way to do business! I will be transferring all of my policies to another insurance as it appears they do not appreciate my business."
We responded:
"Thank you, Jennifer, for sharing your experience with us. I'm genuinely sorry to hear about the issues you've faced with the Drive Safe program and the billing discrepancies. It's concerning to learn that the situation wasn't resolved to your satisfaction, and I understand how frustrating this must be. Please reach out to our office directly, as I would like to personally assist in addressing this matter and ensure we find a suitable resolution for you. Your long-term business is truly valued, and I hope we can make things right."